For individuals that are not eligible to receive resettlement services directly through Agency for New Americans, here is a collection of community resources available for all Idaho community members. For more information regarding which specific populations are eligible to receive services, please visit our page "Who We Serve". 
Assistance - statewide resources
Find Help Idaho – comprehensive resource database by United Way
  • Visit findhelpidaho.org and search by need or location
  • Find a list of Idaho Seasonal Resources – food and clothing assistance, warming shelters, holiday gift assistance and events, and more

Hotlines:
  • 2-1-1 Idaho CareLine is a free, statewide community information and referral service by the Idaho Department of Health and Welfare. Dial 2-1-1 or 800-926-2588 to connect. You can also text 898-211.
  • Idaho Housing & Finance Association - Housing Information Line: 855-505-4700 – Ext. 8602. Leave a voicemail, email questions to [email protected], or visit https://housingidaho.com/.
  • Idaho Crisis & Suicide Hotline: Call or text 988. You can call for yourself, or someone you care about. Crisis support is available 24/7 every day of the year.
  • National Domestic Violence Hotline: 800-799-7233
  • Women’s & Children’s Alliance Hotline: 208-343-7025

Public Assistance: Visit idalink.idhao.gov for assistance through the Idaho Department of Health & Welfare.
  • Medicaid offers healthcare coverage for individuals that addresses a variety of health needs, including coverage for low-income adults, children, pregnant women, the elderly, and people with disabilities.
  • Food Assistance: The Supplemental Nutrition Assistance Program (SNAP) helps families buy food for good health.
  • Cash Assistance: This program provides cash assistance for emergency situations, families with children, and the elderly, blind or disabled.
  • Child Care Assistance: This program helps parents and caretakers pay for a part of their childcare costs while working, going to school, or participating in approved training activities.
  Get help applying:
  • Online: healthandwelfare.idaho.gov
  • Phone: 1-877-456-1233 (toll free) or 1-800-377-3529 (TTY) or 1-800-377-1363 (Voice)
  • Email: [email protected]
  • In person: Visit our website or call using the number above to find a local office.
  • Language interpretation is available at 1-877-456-1233. 

Community Assistance Agencies:
  • Community Action Partnership: 124 New 6th St., Lewiston. 208-746-3351. www.cap4action.org
  • South Central Community Action Partnership: 550 Washington St. S., Twin Falls. 208-733-9351. www.sccap-id.org
  • Community Council of Idaho: 317 Happy Day Blvd, Caldwell. 208-454-1652. www.communitycouncilofidaho.org
  • Southeastern Idaho Community Action Agency: 641 N 8th Ave., Pocatello. 208-232-1114. www.seicaa.org
  • Eastern Idaho Community Action Partnership: 935 E Lincoln Rd., Idaho Falls. 208-522-5391. www.eicap.org
  • Western Idaho Community Action Partnership: 315 S Main St., Payette. 888-900-7361. www.wicap.org
  • El-Ada Community Action Partnership: 701 E 44th St. #1, Garden City. 208-377-0700. www.eladacap.org
  • Metro Community Services: 4307 Skyway St., Caldwell. 208-459-0065. www.metrocommunityservices.net
Contact Your City Government for Help Navigating Resources:
  • Find your city online: https://www.idaho.gov/cities/

Resources for Senior Citizens & Caregivers:
  • Idaho Commission on Aging: Visit https://aging.idaho.gov/ or call 208-334-3833.
  • Aging Strong - Support for Caregivers: Visit https://www.agingstrong.org/ or call 208-336-5533.
Education and youth
Find Your School District: https://www.idaho.gov/education/school-districts/

Idaho’s FREE Head Start or Early Head Start child development programs: Head Start provides high quality early childhood services that will help you and your children thrive.
Resettlement Partners/Contacts in the Boise area:
  • Boise School District: Jolene Lincoln, [email protected]
  • Boise State University: Gail Schuk, advisor of the Multilingual Student Association, [email protected]
  • College of Western Idaho College – English Language Learners
  • West Ada School District: Lisa Austin, [email protected]
  • One Refugee: Champions students from refugee backgrounds in Idaho and Utah by helping them obtain post-secondary education and skills to prepare for their professional life.

Boys & Girls Clubs
English Language Learning
English Language Center
The English Language Center offers English classes for newly arrived refugees and immigrants. We use a strengths-based and trauma-informed approach to ensure our students thrive in their new community.
Learning Lab
Learning Lab is a literacy education center for adults and families with young children. Classes are based on students’ individual needs and offer reading, writing, math and English language learning curricula. Learning Lab also offers preparation for citizenship and GED exams. 
College of Western Idaho
Free English classes are offered in Boise, Nampa, and various community locations.
Boise State University
Whether your goals are academic, professional, or personal, Boise State University’s Intensive English Program provides many paths to your success. • www.boisestate.edu/globaleducation-iep/
Language Access Application: Tarjimly is a great translation app – help from a real person interpreting on the other end.
Employment
Global Talent: Provides free career coaching to New American professionals.
Economic Opportunity by Jannus: Provides free financial education, business classes, and support services for entrepreneurs.
Idaho Department of Labor connects job seekers with employment opportunities and supports workers through career and life transitions. 
Unemployment Insurance benefits through the Department of Labor: Replaces part of the income you lose when you become unemployed for qualifying reasons.
Idaho State Tax Commission: Free Tax Return Preparation for Qualifying Taxpayers
Food Assistance
Idaho Foodbank
St. Vincent de Paul can help with utilities, rent, household goods, transportation & clothing. Call our help line to get started:
  • Ada County and Mountain Home: 208-331-2208
  • Caldwell Area: 208-919-2940
  • Nampa Area: 208-466-3400
HEALTHCARe
C-WHO Behavioral Health Clinic: Offers same-day preventive mental wellness consultations. Call 208- 812-4999.

Full Circle Health: Full-service medical, behavioral health, and outreach services for families, infants, children, adolescents, teenagers, adults and seniors.
  • Ada County Clinics: 208-514-2500
  • Canyon County Clinics: 208-514-2529
  • Refugee Liaison - Hannah Habineza, [email protected]
Website: https://www.fullcircleidaho.org/

Genesis Community Health: At Genesis, we provide high-quality healthcare through community volunteers and financial supporters. We serve without regard to age, race, sex, nationality, religious affiliation, disability, or other circumstances. Visit https://genesiscommunityhealth.com/.
  • Canyon County clinic: 524 Cleveland Blvd., Ste 110 Caldwell, ID 83605
    • Phone: 208-455-1143
  • Garden City Clinic: 215 West 35th Street Garden City, ID 83714
    • Phone: 208-384-5200








Idaho Department of Health & Welfare – Refugee Resettlement Contacts: 
  • Collin Elias - Refugee Health Program Manager. [email protected]
  • Alicia Fong - Health Education Specialist for the Refugee Health Program, Division of Public Health. 208-751-9934. [email protected]

Idaho Health Neighborhood Center
Same-day medical services. Multilingual care team.
Marie Blanchard Friendship Clinic
Medical and mental health care for Idaho adults who are uninsured or under-insured.
Saint Alphonsus Center for Global Health & Healing
Created to meet the needs of families and individuals who have initially resettled within the community through the U.S. Office of Refugee Resettlement program. Services:
  • CARE Maternal Health Clinic: 6533 W. Emerald St., Boise. 208-367-2126.
  • International Clinic: 6533 W. Emerald St., Boise. 208-302-5200
  • Program for Survivors of Torture: Offers trauma-sensitive and culturally responsive medical and mental services, case management, and more. Lead Service Coordinator: David Mfitundinda, 208-302-5202.
  • Health Advisors Program: Health Advisors are multicultural, multilingual individuals trained to assist families resettling in the U.S. to navigate the healthcare system. The program serves patients of all ages who are referred by their primary care provider.

Terry Reilly Health Services: Our medical, dental, and behavioral health professionals work together to ensure no person or health issue goes unnoticed so we can all benefit from a healthy, thriving community.
Your Health Idaho, Idaho’s health insurance marketplace: https://www.yourhealthidaho.org/ 
​HOUSING
Boise Rescue Mission Ministries
Provides homeless services to men, women, and children from six locations in Ada and Canyon counties.
CATCH
Works to prevent and end homelessness in the Treasure Valley.
  • Housing Crisis Hotlines:
    • Ada County: 208-336-4663
    • Canyon County: 208-495-5688
  • Locations:

Corpus Christi House: Boise’s only year-round day shelter.
Home Heating and Utility Assistance through the Idaho Department of Health & Welfare: https://healthandwelfare.idaho.gov/services-programs/financial-assistance/home-heatingutilityassistance

HouseYourNeighbor.org is an effort of Neighbors United taking action to address the housing crisis that many of our new refugee arrivals are facing in the Treasure Valley. Our mission is to develop long-term housing opportunities that support our community members from refugee backgrounds and those in need of low-cost housing in the Treasure Valley.

Idaho Coalition Against Sexual & Domestic Violence: Offers short-term housing and transitional housing funds to survivors fleeing a situation of domestic violence or sexual assault.
Idaho Housing & Finance Association - Housing Information: 855-505-4700 – Ext. 8602. Leave a voicemail, email questions to [email protected], or visit https://housingidaho.com/.

Interfaith Sanctuary: Offers emergency housing and wraparound services.
  • Shelter Address: 1620 W. River St, Boise, ID 83702
  • Administrative office: 208-345-5815. Shelter calls please dial 208-343-2630 after 6:00pm
  • Website: https://interfaithsanctuary.org/

Jesse Tree: Focused on eviction and homelessness prevention in the Treasure Valley.
  • Call or text our Tenant Resource Center at 208-383-9486 and our team will help you talk through your situation.
  • You can also stop by our office at 1121 W Miller Street in Boise.
  • Website: https://www.jessetreeidaho.org/

LEAP Housing: Boise-based nonprofit with a focus on affordable housing solutions.
  • Programs include Welcome Housing, Yes You Can, LEAP ROC, and Resident Services
  • Contact: 208-391-2823 or [email protected]

NeighborWorks Boise: Offers homebuyer education, down payment assistance, and homeowner programs.
St. Vincent de Paul can help with utilities, rent, household goods, transportation & clothing. Call our help line to get started:
  • Ada County and Mountain Home: 208-331-2208
  • Caldwell Area: 208-919-2940
  • Nampa Area: 208-466-3400

Women’s and Children’s Alliance: Provides a comprehensive and secure emergency and transitional shelter program for women and children who are fleeing domestic violence and/or sexual assault.
  • 24-hour Domestic Abuse Hotline: 208-343-7025
  • Office location: 720 W. Washington St., Boise
  • Office phone: 208-343-3688
  • Website: wcaboise.org 
​Immigration
International Rescue Committee: Boise refugee resettlement agency - Immigration Line: 208-559-6825
  • Note: Local refugee resettlement immigration teams may not have capacity to help with immigration cases beyond their refugee clients.
​​
Catholic Charities of Idaho:
Christensen Legal, Boise
Community Council of Idaho:
Familias Unidas Immigration Legal Services
  • Location: 317 Happy Day Blvd. Suite 170, Caldwell, ID 83607
  • Contact: 208-453-3108
    • Community Family Clinic Office
      • Location: 2100 Alan St., Idaho Falls, ID 83404
      • Contact: 208-528-7655

Andrade Legal
  • ​Location: 3775 Cassia Street PO Box 2109 Boise, ID 83701
  • Contact: 208-342-5100

Salazar Law, PLLC
  • Location: 132 McClure Ave Nampa, ID 83651
  • Contact: 208-615-5290

La Posada, Inc 
  • Location: 355 4th Ave W, PO Box 1962, Twin Falls, ID 83301
  • Contact: (208) 734-8700, [email protected]

Pérez Law 
University of Idaho Immigration Clinic 
USCIS Boise Field Office
  • Location: 7180 Potomac Dr, Boise, ID 83704
  • ​USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.
  • Website: uscis.gov
    • USCIS Translation Services: Based on the 2018 census data, 67.3 million U.S. residents, both immigrants and native-born, speak a language other than English at home. It’s safe to say this number will likely continue to grow this year. Stats like this underscore the need for services that support language translation, including the ability to translate official and legal documents. For example, when dealing with immigration or the USCIS, one must translate a birth certificate among other important documents.
    • Website: https://www.translationshop.co/uscis-translation-services/

Find resources from National Immigration Legal Services Directory at www.immigrationadvocates.org
Find resources from the ACLU: Your Rights as an Immigrant: https://www.acluidaho.org/en/issues.immigrant-refugee-rights ​
Refugee Resettlement
Afghan Cultural Center of Idaho: A program of the Idaho Office for Refugees to connect Afghan communities in Idaho and share and celebrate cultural traditions.
CSI Refugee Center: Refugee resettlement agency in Twin Falls
  • 1526 Highland Ave. E., Twin Falls
  • Contact: 208-736-2166
  • Website: https://refugeecenter.csi.edu/

Idaho Office for Refugees: Nonprofit that administers the refugee resettlement program in Idaho. Services for New Americans include career guidance, public speaking training, resources for farmers, and trainings for resettlement workers.
  • Location: 1607 W. Jefferson St., Boise
  • Contact: 208-342-2254 and [email protected]
  • Website: https://www.idahorefugees.org/

​International Rescue Committee: Refugee resettlement agency in Boise
  • Location: 7291 W Franklin Road, Boise
  • Contact: 208-344-1792
  • Website: https://www.rescue.org/united-states/boise-id

Glocal Community Partners: Baby showers for new refugee moms, clothing and furniture donations, English classes, women’s classes, volunteer orientation
  • Location: 4444 W. Taft St. Boise
  • Contact: [email protected]
  • Website: https://glocalboise.org/

Ukrainian Welcome Center: Resettlement agency in Nampa serving Ukrainians since 2022. Connections to local Slavic community and churches. Russian/Ukrainian language skills.
  • Location: 3904 E Flamingo Ave, Nampa
  • Contact: 208-861-9980 and [email protected]
  • Website: https://www.ukrainianwelcomecenter.org/

Welcome Corps: The Welcome Corps is a national initiative making it possible for Americans to sponsor refugees from all around the world. Learn more at https://welcomecorps.org/. 
TRANSPORTATION
Neighbors United Treasure Valley Transportation Guide: http://www.neighborsunitedboise.org/transportation.html

Ride the Bus: 
  • Valley Regional Transit (VRT)
  • Fixed Route and OnDemand bus services in Ada and Canyon counties.

VRT Late Night
  • Available to low-income workers who get off work after the bus stops running.
  • ACCESS Service
    • Available to people who are unable to utilize the fixed-route or on-demand bus systems because of a disability. Apply by calling 877-232-7433 or visiting ADAride.com.

City Go
  • Looking for an easier way to plan and pay for your bus ride? Check out the Umo Mobility app and City Go Card here. Looking for transportation benefits for your company? Learn more about our custom employer plans.

Share or Schedule a Ride:
Village Van
  • A VRT job-access service for low-income and former refugee residents in Ada County. Shuttles run seven days a week and are provided through employer or agency contracts. If you or your employer/agency are interested in starting a Village Van route, please contact [email protected] or call our VRT helpline at 208-345-7433.

Volunteer Driver 
  • A VRT service for anyone unable to reach regular bus services (need-based); $5 per trip (12-mile segment and $0.50 per additional mile). 
  • Operates in Ada and Canyon Counties
  • Call the Help Desk at 208-345-7433 to schedule a ride two days in advance.

Share the Ride Idaho 
  • Explore cost-saving commuter options in your area through ACHD Commuteride.

Commuteride Vanpool Program
  • Share the ride to work to save money.
  • Commuteride works with businesses of all types and sizes to support mobility programs.

Boise State University Active Transportation shuttle service for BSU affiliates.
Bikes & Scooters Lyft Transit Connection
  • $2- $6 per ride to the bus stop within 2 miles of the pick-up area Lime Access
  • Lime Access provides a 70% discount on all rides to eligible residents. Lime Access members in Boise will receive a discounted rate of $0.50 to unlock plus $0.07 per minute for the rental of Lime e-bikes and e-scooters.

Boise Bicycle Project Programs
  • Sliding Scale Fee for Kids' Bikes -$10-475 for kids ages 4-11
  • Teen Urgent Need Bicycles - Free
  • DIY Bicycle Repair in Shop
  • Mobile Fix-It: Free bicycle repair for young people
  • Teen Earn-A-Bike: Teens learn how to repair a bicycle and get to take a bike home at the end of class.

Medical & Senior Transport Services 
  • Eagle Senior Transportation Service - VRT
  • Meridian Medical Transporation - VRT
  • Rides2Wellness in Ada County and Canyon County - VRT
  • You may qualify if you are not eligible for Medicaid transportation, and you do not have transportation to your medical appointment.

Educational Services
  • Safe Routes to School
    • Free service for students. Contact Lisa Brady, Safe Routes to School Manager, at 208.761.8507 or [email protected].
  • Travel Training
    • Free educational service for agencies, schools, businesses and individuals. Contacts:
LGBTQIA+
A.L.P.H.A. (Allies Linked for the Prevention of HIV and AIDS)
Phone: (208) 424-7799
http://www.alphaidaho.org/
ALPHA is committed to preventing the transmission of HIV and AIDS. They accomplish this through education, public awareness, testing, and providing support to infected and affected individuals.

American Civil Liberties Union (ACLU)
Phone: (208) 344-9750.
http://www.acluidaho.org/
The ACLU is a non-profit organization that has long represented plaintiffs on matters of Constitutional and civil rights.

The Community Center
Phone: (208) 336-3870
http://www.tccidaho.org/
The Community Center’s mission is to provide an inviting and safe facility for the use of all LGBTQIA+ and allied community organizations and individuals.

Tri-States Transgender Group (208) 368-8669
https://www.facebook.com/pg/TSTSG/
Tri-States is a group where trans people can come to share common experiences and socialize. For more information, contact Emilie at (208) 830-7253.
Additional Community Resources
Neighbors United: http://www.neighborsunitedboise.org/
  • A collaborative of individuals, community leaders, organizations and companies who strengthen refugee resettlement resources in the Treasure Valley

Boise Police Department Refugee Liaison Officer Travis Buffi.
Idaho Library Directory: https://libraries.idaho.gov/idaho-library-directory/

Idaho Human Rights Commission: Investigates complaints of discrimination in the areas of employment, housing, education and public accommodations.
  • 317 W. Main St., Boise
  • Contact: 208-332-2873
  • Website: humanrights.idaho.gov