Agency for New Americans
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What We Do

ANA resettles more than 300 new Americans annually into the Treasure Valley of Idaho. ANA utilizes an integrated services delivery system to assist new Americans on their path to resettlement and self-sufficiency.
Agency for New Americans (ANA) is a program of Jannus, Inc., a private, non-profit 501(c)3 organization located in Boise, ID. ANA is a refugee resettlement agency.

Our Services

Case ManageMENT
Objective: Case managers directly support new Americans on their resettlement journey in Idaho through delivery of services, following strict guidelines established by the Department of State (DOS) in the Reception and Placement (R&P) Cooperative Agreement. 
Case Manager Priorities:
  • Household Stabilization with Budgeting
  • Financial and Digital Literacy
  • Housing Stability
  • Health and Medical Referrals​
  • Dental and Vision for those who qualify
  • Private Health Insurance and Self-Insured Navigation
  • Referrals to Partner Agencies and other services
  • School enrollments
  • ​​​​Help clients achieve wellness and autonomy
  • Community Advisors
​ANA has 11 individuals on the case management team: 2 full-time case managers, 1 community advisor supervisor, and 8 extended community advisors.
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Employment Services
Objective: Early employment is a vital step in the resettlement process. The employment team helps new Americans prepare for, locate, and secure employment opportunities.  opportunities.
Employment priorities:
  • Pre-employment orientation
  • On-site screening
  • Job Referrals
  • Resume/CV support
  • Follow-up of all applicants
  • ​post-job placement services
The Agency has two full time Employment specialists. 
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Are you an employer looking to hire new Americans into your place of work? Call our office today to get connected with our employment specialists! 
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Donations Services
Objective: Successful refugee resettlement requires the support of the entire community welcoming them home, especially through donations. From cash to furniture, both in-kind and monetary donations help us welcome new Americans home to Idaho. ​
​Donations Priorities:
  • Monthly Hygiene Kits
  • Bike Program
  • ​Car program
  • Warm winter clothing
Interested in learning more about our donations program, or have something you would like to donate to the Agency? Visit our donations page to learn more! 
Donations Page
Our full time donations manager singlehandedly monitors all donations through our Agency. ​
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Immigrations Services
Objective: Immigration is tasked with assisting new Americans with the nitty-gritty of immigration and immigration procedures. Navigating complex documentation systems in the United States can be difficult for new Americans unfamiliar with these processes. 
Immigration Priorities: 
  • Help acquire needed documents
  • Provide support filling out forms with given information​
  • Stay informed on immigration policies
  • ​Refer to an attorney when necessary
  • ​Translate information to English (Dari/Pashto/Ukrainian/Russian)​​
Our immigrations team are not lawyers, and cannot provide legal services or give legal advice about immigration status. The Agency partners with volunteer attorneys to provide support to new Americans with legal matters. ​
Our Immigration Specialists work together to provide support to new Americans navigating the immigration system.
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Integrations Services
Objective: Integration support provides new Americans with critical social services that improve the overall transition into self-sufficiency here in the United States. 
Integration Priorities:
  • 2 Day Cultural Orientation
  • Youth Orientations
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  • Women's Group
  • English Classes
  • Job Classes
  • Trauma Education
ANA has an integrations specialist who coordinates integrations services for new Americans.
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Our Additional Programs

Programs offered through Agency for New Americans are made possible by additional funding sources. These programs connect our community at large with new Americans, promoting stronger integration and social assimilation for those we work with. Learn more about the various programs that we are able to offer to new Americans as well as opportunities for the broader community to support our resettlement efforts below. 
VICTIMS OF CRIME ASSISTANCE (VOCA)
Idaho Council on Domestic Violence and Victim Assistance (ICDVVA) has allowed for Agency for New Americans to further develop trauma informed programs through their generous VOCA funding. These programs help refugee women, men and youth recognize and embrace their strengths, give them an opportunity to heal through healthy relationships and activities, while empowering them on their path to community integration. 

Women's Group
This program helps women who were victims of crime understand the dynamics of trauma, make human connections and find happiness in their resettlement journey. Women are given the opportunities to draw on the strength of other women in an welcooming atmosphere of community building, mutual support, and empowerment. ​

Youth Group Classes
This program creates environments that foster confidence, allowing a space to recognize the diversity of all participants through a medium of respect for oneself and others. Youth are supported and encouraged to maintain their uniqueness and connection to where they come from.  
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​Men's Human Rights Discussion
This program provides an overview of the inception and meaning of the United Declaration of Human Rights and gives a brief study of its 30 articles. This discussion center's on one's responsibility to recognize our individual rights as well as the rights of those around us through respectful relationships. 
COMMUNITY Advisors​
By the Genesis Clinic definition, Community Advisors are "wounded healers." They are community members who learned through their own previous experiences how to navigate complex community systems. They are willing to make a difference in their communities by helping other members in need. Community Advisors through Agency for New Americans connect, educate, and advocate for refugees who have been in the United States for less than 5 years. They provide support in housing, employment, education, legal, physical health, and mental health. 

How to become a Community Advisor?
If you are a community member who lived the refugee experience and now want to advise others on how to navigate complex community systems, this is the opportunity for you! You can learn more about this part-time position by reaching out to our Community Health Worker Advisor, Alexis, at [email protected].

Who is eligible to receive support from a Community Advisor?
Individuals eligible to receive assistance through this program must:
1. Be referred through either their Primary Care Provider or Resettlement Agency (Agency for New Americans or International Rescue Committee)
2. Speak: Karen, Burmese, Nepali, Swahili, Kinyarwanda, Kirundi, French, Somali, Dari, Farsi, Urdu, or Arabic. 
3. Have at least one of the following concerns: 
  • Medically complex needs are being seen in multiple clinics
  • Cultural and/or religious issues that impact care
  • Difficultly advocating for their own healthcare needs
  • Limited health literacy or cultural barriers
  • Underlying challenges affecting health, such as nutrition, employment, housing, budgeting, etc. 

If you have a client who you believe would benefit from having a community health worker, please complete the referral form below. The Community Advisor Supervisor will be in contact with you within 48 hours.

Client referal Form for Community advisors
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  • Home
  • About
    • Who We Are
    • What We Do
    • Who We Serve
    • Agency History
  • Support
    • Purchase Merchandise
    • Donate
    • Volunteer
    • Upcoming Events
  • Resources
    • Partnering Organizations
    • Community Resources
    • Join our Team
  • Contact Us